Privacy Policy
Last Updated: October 23, 2025
1. Introduction
Welcome to NEW SUPER COOL (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newsupercool.com and use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you fill out a contact form, request a quote, or schedule a service.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, if you access the Site from a mobile device.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Respond to your service requests and support needs.
Schedule and coordinate AC installation, repair, or maintenance appointments.
Send you a quote or invoice for our services.
Contact you regarding your account or service appointments.
Email you with updates, promotional materials, and other information about our services.
Improve the efficiency and operation of our website and services.
Monitor and analyze usage and trends to improve your experience with the Site.
4. Disclosure of Your Information
We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes. We may share information we have collected about you in certain situations:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and are not authorized to use it for any other purpose.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights Regarding Your Personal Data
In accordance with the Digital Personal Data Protection Act (DPDPA) and other applicable laws, you have the right to:
Access Your Data: You can request a copy of the personal information we hold about you.
Correct Your Data: You have the right to request the correction of any inaccurate or incomplete personal data.
Erase Your Data: You may request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected.
Withdraw Consent: Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
8. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
NEW SUPER COOL
Shop no. CEN – 181(22), Janta Squatter Colony Koliwada Plot, Shaheed Road, Near Western Exp, Jogeshwari (E), Mumbai – 400 060.
newsupercool@yahoo.com
+91 98204 24969 / +91 99302 88791